In addition, The Broadway League offered this information on tickets purchased for any of the shows affected by the shut-down:
* If tickets were purchased via Telecharge or Ticketmaster via phone or online your credit card will be refunded automatically within 7-10 business days. For any issues, please contact the customer service information included with your tickets. Please have your Order Number/Confirmation Number handy. Original tickets need not be retained.
* If tickets were purchased at the Box Office: please return your original tickets to the Theater Box Office. You have the option of receiving a full refund to the original method of payment or exchanging your tickets for an alternate date of your choice, subject to availability.
* If tickets were purchased as part of a Group: please contact your Group Sales Agent for more information regarding refunds or exchanges. Original tickets should be retained until you contact the Group Sales Agent.
* If tickets were purchased through any other sales channel, please return to the original point of purchase for more information. If you have your tickets in hand, please retain them for a refund or exchange.
Here’s hoping everyone is safe and out of harm’s way as Hurricane Irene approaches the East Coast.
Source: The Broadway League – August 26, 2011